FAQ's
How Long Has Lola & Company® Been Around?
How Long Has Lola & Company® Been Around?
LOLA & Company was founded by Lilith (Lil) Guerrera in 2015, but she has been creating jewelry designs since 2009.
What Materials Are Your Products Made From?
What Materials Are Your Products Made From?
Our silver jewelry is 925 sterling silver and our gold plated jewelry is 925 sterling silver plated in 24K yellow gold.
Where Is Your Headquarters Located?
Where Is Your Headquarters Located?
We are located north of Boston and we have three of our own brick and mortar stores - The Love Shack in Nantucket, The Love Shack in Newport, RI and LOLA & Company in Newburyport, MA.
What's The Best Way To Clean Lola & Company Jewelry?
What's The Best Way To Clean Lola & Company Jewelry?
Please see all of our cleaning tips at https://www.lolacompany.com/jewelry-care
What Is Lola & Company's Exchange Policy?
What Is Lola & Company's Exchange Policy?
Please see our exchange policy here at https://www.lolacompany.com/exchanges
What Is The Difference Between Your Chains?
What Is The Difference Between Your Chains?
For a more detailed look at our silver chains & necklaces side by side please see here:
https://www.lolacompany.com/lola-silver-chain-comparison or for our gold plated necklaces and chains please see here: https://www.lolacompany.com/lola-gold-chain-comparison
How Do You Come Up With New Designs?
How Do You Come Up With New Designs?
Our founder Lil, designs all of our pendants. LOLA & Company also frequently refers to a running list of suggestions by customers and retailers and many times, new designs are generated from those requests.
Get in touch
Have questions about your order, or a general enquiry?